Refund Policy
Our Satisfaction
At Jetgoddess Studios LLC, we take pride in our curated selection of vintage, moissanite, and precious metal jewelry. We want you to be completely satisfied with your purchase. If your item arrives with damaged components or displays clear workmanship defects, we are here to help. To qualify for a refund, please provide clear photographic evidence of the damage upon arrival. Our goal is to ensure you feel confident and elegant in every piece you wear, and we handle every request with professional care and a commitment to quality.
Easy Returns Within 90 Days
We offer a 90-day window from the date of purchase for all returns and refunds. Please note that the buyer is responsible for all return shipping costs. To be eligible for a refund, jewelry must be sent back in its original, unworn condition. While we strive to accommodate our customers, please be aware that custom-made designs or items marked as final sale are not eligible for return. This policy helps us maintain the high standard of elegance and quality that Jetgoddess Studios LLC is known for across our entire collection.
Start Your Return Journey Today
To begin a return or ask questions, please email Jetgoddess Studios LLC at Jetgoddess01@gmail.com. Ensure you include your order number and photos of any damage. We will guide you through the next steps for a smooth experience.